matkaa online
matkaa online
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This app is available for your device
matkaa online
This app is available for your device
Contact
+91 8253467399
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the matkaa online?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in successfully. This eliminates the need for a password or email login, making the process simpler and more convenient.
Q2: What should I do if I am not getting OTP?
To start, verify your internet connection to ensure a strong signal. If you still can't receive the OTP, wait for the allotted time and then use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to shift your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should resolve any problems and allow smooth login and gameplay. After reinstalling the updated app, you can log in and start playing.
Q1: What is the minimum withdrawal amount in the matkaa online?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only processed for earnings from gaming, not bonus amounts. This means you can only withdraw the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit the required KYC details within the app, including saving your Aadhaar card, UPI details, and all relevant bank information. This will enable a smooth and secure verification process. Failing to do so may hinder the completion of your application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may occur, impacting the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone but the player who earned it. Any winnings made using the bonus funds can be withdrawn. The player retains control over the bonus earnings and can access them.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If the funds don't appear within 24 hours, you can reach out to their care centre for assistance.
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